What happened?
The printer displaying the message: The motion controller has encountered an unexpected error, please restart the printer.
Error name: Unexpected MC error
Error code: #10306
How to fix it?
There is a communication protocol between A64 and MC. The MC has not replied what it should. It can signal multiple problems.
- It can be a bug left in the production code.
- It can be some random malfunction of the A64 or MC. i.e. some EMI, loose contact.
- It can be a permanent failure of the A64 or MC. i.e. some inputs burned, or the MCU getting stuck due to being damaged.
Please contact Customer support to determine the faulty component.