If your printer doesn't turn on, or it keeps turning off during preheating, the most common causes are either a wrong voltage on the PSU or a blown fuse.
If your printer does not turn on at all, then there might be a more serious problem present. Try the following steps:
If your printer happens to power off during the initial preheating process, there's usually no serious damage. Most likely you just have the voltage switch set to 220V in a 110V power environment.
Every PSU has a green indicator LED to show whether it is active or not.
The silver PSU has this located inside its case, seen through the metal cover, in the bottom-left (purple arrow).
The black Delta PSU has this LED hidden behind the cover of its terminals. Remove the two screws on the cover (green circles) to reveal the terminals, for probing with a multi-meter, and the green indicator-LED (orange arrow).
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And if that doesn't do the trick, you can send an inquiry to [email protected] or through the button below.