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Filament sensor too early

#04106 (MMU)

Relevant for

MMU2S
MMU3
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What happened?

When loading the filament from the MMU to the extruder, the printer uses the extruder filament sensor to detect when the filament arrives in the extruder. Since the PTFE tube that leads the filament has a specific size, the filament is expected to trigger the extruder filament sensor in a certain window of time. 

If during the loading, the extruder filament sensor reads the filament too soon, the printer will show the error "Filament sensor triggered too early while loading to extruder. Check there isn't anything stuck in PTFE tube. Check that sensor reads properly." This error is meant to prevent any filament stuck in the PTFE tube or extruder from being pushed into the nozzle.

How to fix it?

Make sure the side filament sensor option is enabled in the LCD menu in Settings -> Filament sensing.

PTFE tube length

Check the length of the PTE tube between the MMU unit and the extruder based on your printer.

PrinterPTFE length (mm)
MK3/S/+, MK3.5/S360
MK3.9/S, MK4/S360
CORE One with MMU Lite450
CORE One with MMU enclosed390

MK3.9/S, MK4/S, CORE One extruder

Remove the fitting from the top of the extruder. Check for any debris on the top of the extruder, the hinges on the Nextruder idler, the hinges on the idler swivel, the gears, and the space right before the nozzle tube.

Check also the gap in the heatsink that holds the idler nut.

MK3/S/+, MK3.5/S extruder

Remake the IR filament sensor calibration (MMU3, MMU2S)

Open the extruder idler and make sure that there is no leftover filament in the extruder.

Custom setup

If you have a modified extruder or some custom printer setup, the sensor might be set incorrectly. In this case, make sure to test the filament sensor function before using the MMU.

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3 comments

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Pablob
realmente lo soluciona, no puedo creer ese sensor lateral tenga que ver con el sensor IR del mmu
Blas Palencia - Prusa Research
Hola Pablo. Si encuentras algun problema, contacta a nuestro Equipo de Soporte Técnico.
https://help.prusa3d.com/es/article/atencion-al-cliente_2287
Un saludo,
tiwipewo
Same here, have upgraded to 6.4.0 firmware my Core One with MMU3 and couldn't figure out why I had this message. I have re enabled the side sensor and all is working like a charm now.
WorstCase
Thank you for this comment. This was it!
I really wish the firmware was updated so the side sensor does not matter when using the MMU...
Jim
Simple fix!! Haven't used this printer for over a month!! Who would have thought the side sensor would need to be enabled to fix this nagging problem????!!
Nurgelrot
Omg you just saved me a bunch more hours... Very lame indeed that the side sensor still needs to be on. Working again, thank you