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Internal error (DBUS mapping failed) #10507 (SL1/SL1S)

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Last updated 2 years ago
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What happened?

The printer displaying the message: Internal error (DBUS mapping failed), please restart the printer. Contact the support if the problem persists.

Error name: Internal error (DBUS mapping failed)

Error code: #10507

This is triggered by a software bug, but there is a small probability it is a result of a hardware error.

How to fix it?

Do a factory reset of the printer and flash the firmware. If the problem persists, the A64 logic board must be replaced.

How to replace the part?

Firmware updating (SL1/SL1S)

How to replace the A64 board (SL1) 

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