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Filament sensor stuck

#31113 (CORE One) #35113 (CORE One L) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)

Relevant for

CORE One family
XL family
MK4 family
MK3.9 family
MK3.5 family
+
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What happened? 

The filament sensor on the Prusa CORE One, CORE One L, and on the Original Prusa XL, MK4/S, MK3.9/S, MK3.5/S, and MINI/+ can detect filament runout, but also whether the filament is moving regularly or not. 

In case of a detected blockage close to the filament sensor, the printer shows the message "Fil. Sensor Troubleshooting. If the filament sensor is unresponsive, clean it from debris. Alternatively, you can disable it". 

Error name: Filament sensor stuck

Error code: #31113 (CORE One) #35113 (CORE One L) #17113 (XL) #26113 (MK4S) #13113 (MK4) #27113 (MK3.9S) #21113 (MK3.9) #28113 (MK3.5S) #23113 (MK3.5) #12113 (MINI/+)

How to fix it? 

Clean the filament sensor from possible debris. 

For CORE One, CORE One L, XL, MK4/S, and MK3.9/S, refer to the Nextruder filament sensor article for accessing and cleaning methods

On MK3.5/S, loosen the bolt to remove the FS-cover, to gain access ot the IR filament sensor. 

On MINI/+, refer to the MINI/+ filament sensor article for accessing the sensor. 

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2 comments

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alang41
I cannot load the fillament past the extruder. As soon as it reaches the extruder it starts to pull the filament then tik tik tik tik from the gears. Printer is only 9 days old and was working fine until this. I’ve heated the nozzle up for 10 mins at 280 to get rid of any blockage but nothing still tik tik tik
wybe hendrik
I can not load filament l heart tik,tik,tik,tik and perharps de nozzel is blocked. The printer is one week old. Wat to do?
Jan Kratochvíl
Hello. Contact our support team for help.